QuickBooks is a hugely popular accounting software that makes managing small business finances and workloads much easier. However, like any software application, users can occasionally run into technical issues or errors that bring productivity to a grinding halt. When problems arise with QuickBooks, contacting their customer support phone number can provide fast resolutions and get you back up and running quickly.
In this guide, we’ll cover the best practices for contacting QuickBooks support, what issues they can help with, key information to have handy, support hours and availability, costs, and tips for getting your problems resolved efficiently. Let’s dive in!
When to Call the QuickBooks Support Number
QuickBooks help resources like user communities, FAQs, and troubleshooting guides can be useful. But for more complex technical issues, contacting the experts directly via the QuickBooks Support Phone Number is wise.
Here are some common examples of when a call to the support number is recommended:
Persistent error messages are halting your QuickBooks usage.
Software crashes or total failures prevent access to company files.
Strange behaviors, lagging performance, or bugs after updates
Data synchronization or migration issues with QuickBooks Online
Payroll errors prevent the processing of tax forms or paychecks.
Loss of access to company files or data corruption
Setup and installation issues when first switching to QuickBooks
Essentially, any error or problem that is halting your productivity and accounting workflows requires expert help. Don’t waste time struggling when the QuickBooks Support team can diagnose and solve the problem for you quickly.
What to Have Ready Before You Call
To make the call as efficient as possible, having some key details on hand will help the support rep address your issue promptly. Information to gather ahead of calling the
QuickBooks Support Number includes:
QuickBooks version and license details
The exact wording of any error messages
A detailed description of the problem
Screenshots of errors to share (if possible)
Basic troubleshooting steps attempted
Make or model of computer hardware with QuickBooks installed on
QuickBooks company file details
QuickBooks login credentials
Information on your accounting setup
With these details, the support rep has all they need to begin troubleshooting without having to put you on hold to gather more background.
QuickBooks customer support Hours of Availability
The QuickBooks Support Phone Number has extended hours of availability to ensure help is accessible when problems arise.
Weekday Support Hours: Monday-Friday, 6:00 a.m.–6:00 p.m. Pacific Time
Weekend Support Hours: Saturday, 6:00 a.m.–3:00 p.m. Pacific Time
After-Hours Support: Emergency after-hours assistance is available 7 days a week by leaving a message. Your call will be returned promptly, even on weekends and holidays.
Keep these hours in mind when contacting support. For the fastest service, calling during peak weekday hours is recommended. But assistance is available around the clock for those emergency issues that can't wait.
Costs for Using the QuickBooks Support Phone Number
Calling the QuickBooks Support Phone Number will connect you to a trained Intuit agent who can troubleshoot your issue live over the phone and remotely. This expert assistance comes with several pricing options:
Per Incident Support: Pay-per-incident pricing starts at $259.95 per support call.
Monthly Subscription: A flat monthly fee provides unlimited incidents and priority access to advanced support reps.
Pre-Paid Blocks: Purchase blocks of pre-paid incident credits at reduced rates for a set time period. Unused credits roll over while active.
Premium Support Plans: Annual plans for enhanced 24/7 support and additional services are available for high-volume users.
Speaking to a live support rep right away tends to be the most costly. But monthly subscriptions and pre-paid blocks offer ways to lower costs, especially for high-volume users.
Tips for Resolving Your Issue Efficiently
Here are some tips to ensure contacting the QuickBooks Support Phone Number results in fast and effective resolutions:
Gather Details: Have your QuickBooks and issue information ready before calling for the fastest handling.
Pick a Quiet Place: Find a quiet spot when you call so you can hear the rep clearly as they walk you through troubleshooting.
Be at Your Computer Stay by your computer during the call so you can access QuickBooks and follow troubleshooting steps in real time.
Enable Remote Access: Allowing the temporary remote control of your machine enables direct troubleshooting.
Take Notes: Jot down any steps the rep has you take or fixes they implement so you remember after the call.
Ask Questions: Don't end the call until all your questions are answered, should the problem persist.
Follow Up: Call back promptly if errors re-occur after supposedly being fixed.
Leveraging the QuickBooks Support Phone Number early can mean the difference between solving issues in minutes versus hours or days of frustrating trial-and-error attempts.
Frequently Asked Questions about QuickBooks Support
Here are answers to some common questions about contacting QuickBooks Support by phone:
What issues can QuickBooks phone support help with?
The support team can troubleshoot the full range of QuickBooks errors, crashes, installation problems, setup issues, data corruption, bugs, payroll errors, migration issues, and anything else hindering use of the software.
What information do I need when calling about an error?
Having the exact error message, QuickBooks version details, company file info, steps to reproduce the issue, and screenshots can help support reps diagnose the problem faster.
Is phone support available 24/7?
While support reps are available Monday through Saturday, you can leave an after-hours voicemail to receive priority callback assistance for emergencies 24/7.
Can I pay for just one incident's support?
Yes, pay-per-incident pricing is available, starting at $259.95 per call. Monthly recurring subscriptions and pre-paid support blocks can reduce per-incident costs for frequent users.
How can I access the QuickBooks support phone number?
The number to call is 1-800-446-8848. For payroll support, call 1-877-638-1777. Phone numbers are also listed at QuickBooks.Intuit.com/Support.
Don’t let QuickBooks issues remain unresolved. Leverage the expertise of their trained support professionals to get problems diagnosed and fixed quickly. Just call the QuickBooks Support Phone Number, and reliable assistance is available when you need it.
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