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  • Writer's pictureRobin Eder

How to Set Up Multi-User Remote Access in QuickBooks Enterprise

Updated: Apr 25

Operating a business often requires collaboration. With QuickBooks Enterprise, multiple users can access company files remotely - allowing for seamless teamwork no matter where everyone is located.


Setting up multi-user remote access unlocks game-changing flexibility and efficiency. This guide will walk you through the process of enabling remote connections in QuickBooks Enterprise. We'll cover key steps like adjusting user permissions, opening firewall ports, and troubleshooting issues.


Get ready to take your QuickBooks experience to the next level! With proper setup, you'll be surprised how easy it is to work on sensitive company data from anywhere.


Remote access opens up a world of possibilities.


Why Enable Remote Access in QuickBooks Enterprise?


Before we dive in, let's briefly go over the benefits of multi-user remote access:


- Work from anywhere - Users can access company files as long as they have an internet connection. No need to be in the office.

- Real-time collaboration - Multiple people can work in the same company file simultaneously. View changes and additions as they happen.

- Higher productivity - Quicker turnarounds when team members can collaborate anytime, from any device.

- Reduced conflicts - Actions are synced across users, unlike when sharing local files.

- Enhanced security - Permission controls and data encryption protect sensitive information.

- 24/7 access - People can work during their most productive hours, even outside normal business times.

- Simplified processes - Eliminates needs like emailing files back and forth or using flash drives.

For any business looking to improve teamwork and productivity, remote access is a must-have capability. The benefits are too good to pass up!


Step 1 - Adjust User Permissions


The first step is configuring user permissions within QuickBooks Enterprise. You need to set appropriate access for each person that will use remote connections.

Consider which data and actions each user needs access to. Restrict access where applicable to prevent excessive changes.


To set permissions:

1. Open QuickBooks Enterprise and log in as the Admin user.

2. Go to the Company menu and select Users.

3. Select the user you want to edit then click Permissions.

4. Check or uncheck permissions for each area of QuickBooks.

For example, you may want to limit access to sensitive areas like Payroll, Estimates, and Inventory.

5. Click Ok when finished to save the changes.

6. Repeat for each QuickBooks user that needs remote access.


Get permission settings right from the start - it's difficult to undo problems from overly wide access. Take the time to carefully evaluate each user's requirements.


Step 2 - Enable Remote Access


Now that user permissions are configured, it's time to turn on remote access.


This is done through the QuickBooks Database Server Manager on the host computer:


1. Launch the QuickBooks Database Server Manager.

2. Click Modify Server and select Yes to allow remote connections.

3. Specify connection options:

- Select Use TCP/IP Connection Type for the fastest performance.

- Choose whether to open the 8019 port on your firewall (recommended).

4. Click Ok to save your settings.


With these steps complete, QuickBooks Enterprise is ready for remote users!


Step 3 - Open Your Company File Over the Internet


Once remote connectivity is enabled, opening company files remotely takes just a few clicks:


1. Log into QuickBooks Enterprise on your local machine.

2. From the File menu, select Open or Restore Company.

3. Click Open a company file on a host computer.

4. Enter the server's IP address in the Host computer field.

5. Select a connection protocol like VPN or Remote Desktop.

- The protocol must match how the server is configured.

6. Enter valid QuickBooks credentials when prompted.

7. Select the company file and click Open.


Now you have the same access as if you were sitting at that computer! It's that simple.

Repeat these steps for each additional remote user. Make sure to communicate the server IP address so everyone can connect.


Troubleshooting Remote Connectivity


There are a few common issues that may prevent remote access:


- Incorrect credentials - Double check that the username and password entered are valid.

- Firewall blocking access - The server firewall must allow traffic on port 8019.

- Network connection down - Ensure the server computer has an active internet connection.

- Incorrect IP address - Verify the server IP address matches what's configured.

- Protocol mismatch - The local and remote computers must use the same selected protocol.

- Permissions not enabled - Only users with remote access turned on can connect.

Carefully go through each troubleshooting step to identify the culprit. With a bit of tinkering, you'll nail down the problem.


Get Ready for Seamless Remote Collaboration


Multi-user remote access takes QuickBooks Enterprise to the next level. Distance and location will no longer limit your team's productivity.


Now is the time to take advantage of this game-changing feature. Follow the steps outlined above to begin working from anywhere.


The benefits are truly incredible - expect greater efficiency, tighter collaboration, and higher data security. QuickBooks Enterprise empowers your business to thrive like never before.


Surprise and delight your team with seamless remote access. They'll be amazed how it enables them to work flexibly and accomplish more on a daily basis.

The future of work is here. Will you embrace it?

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